A day in the Life of ‘Boatshed Broker Support’
The Boatshed HQ Support team has plenty of experience within the brokerage and marine industry and is able to provide constant support to all Boatshed Brokers.
Our brokerage process laid our below is a clear process that the Broker manages and keep all parties up to date and informed with what's going on.
All Boatshed brokers have access to technical and brokerage help guides which include comprehensive information and videos. These provide step by step instructions and can be accessed 24/7.
Our support team has experts in various areas, including legal, brokerage and sales, technology, marketing, Inland waterways and commercial boats. Once a support request is received it is assigned to the relevant HQ team member who's the expert in that area. Support covers all aspects of day to day broker activities, system queries, customer service matters, and legal questions - plus the occasional curveball!
Modern Yacht brokerage is extremely comprehensive and our standardised boat sales process is designed to eliminate problems. help when you need it is paramount to our brokers success.
At Boatshed all brokers are able to access the knowledge base help guides that has been built up over the last 17 years. The support system is a crucial part of Boatshed’s business, quietly ‘working behind the scenes’.
There are not many other brokerages that are able to offer such a complete support network in such a variety of fields. We think this is one of the services that makes Boatshed stand out from the competition.
Wendy Barker, Boatshed HQ Support